Support

Stuck, spotted a bug, or have an idea? Email hello@textbolo.com and a human will get back to you, usually within a day or two.

An estimate looks wrong

Tell Bolo in the chat, like “no rice”, “it was a large” or “650 cal”, and it updates that entry. To fix a specific meal, open it and tap Fix this in chat, or Edit the numbers to type them in yourself.

I didn’t get my sign-in code

Email codes can take a minute and sometimes land in spam or promotions. Text codes can take a few seconds. You can ask for a new code after 30 seconds. Still nothing? Email us with the address or number you used.

How do I change my goals?

Profile → the goals card, or Settings → Daily goals. Settings → Your plan updates your answers and can suggest new numbers.

How do I turn camera or photo access on or off?

In your iPhone’s Settings → Bolo. Bolo only ever sees photos you choose to send. You can also log by describing a meal or scanning a barcode.

How do I export my data?

Settings → Export my data. You’ll get a CSV file with every entry (date, time, meal, food, calories, protein, carbs, fat) that opens in Numbers, Excel or Google Sheets.

How do I delete my account?

Settings → Delete account. It permanently deletes your meals, photos, messages, goals and sign-in right away. If you can’t get into the app, email privacy@textbolo.com from the address you signed in with (or tell us the phone number) and we’ll do it for you.

Privacy

Your data is never sold and never used to train AI. The details are in the Privacy Policy.